Speak Up Training Course

It is essential for firms to have a strong speak up culture to ensure that staff raise concerns if they've witnessed misconduct. This is vital to the success of a business.

Addressing the risks and barriers to speaking up is an important part of nurturing this culture.

Our Speak Up training course outlines the benefits of creating a speak up culture, why psychological safety matters, how to reduce the risk of harm and drive forward lasting cultural change.

About this Course

Available as part of our Compliance Essentials Library.

Learning Objectives

This course will prepare your employees to:

Recognise the benefits and challenges of a speak up culture
Appreciate what psychological safety is and why it matters in creating the right culture
Identify indicators of psychological safety
Overcome barriers and speak up to protect our business and reduce the risk of harm to colleagues, customers and markets
Recognise best practice and how to support colleagues

Course Outline

Welcome

What is a speak up culture?

- Scenario 1: The bully
- Scenario 2: The 'handsy' manager
- Scenario 3: The high-net-worth manager
- Crossing the line

Getting the culture right

- What are the push/pull factors?
- Bystander apathy
- Other factors
- Scenario: Recognising the barriers
- You decide: No reports!
- You decide: What are the issues?

Creating psychological safety

- You decide: Recognising the indicators
- The bully revisited
- Learning lessons from other industries

Our approach: Overcoming the barriers

- The 4D Bystander Intervention Model
- Scenario: The 'handsy' manager revisited
- Scenario: Out of sight, out of mind
- Examples

Summary

Affirmation

Assement

Course Specifications

Structure

Approximately 25-minute long e-learning course.

Audience

Suitable for all staff - examples and interactivities designed for staff at all levels. No previous knowledge or experience is required.

Design

SHARD-compliant, responsive display on all devices, accessibility on screen readers, visual design controlled via a client style sheet.

Compatibility

All Windows, Mac OSX, iOS, Android (Flash-free for mobile compatibility). AICC and SCORM 1.2-compliant, suitable for both hosted and deployed SCORM or AICC.